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Privacy Policy

Privacy Policy


Last Updated: 01 04 2026

At InnerGlow.lk, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this policy.


Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address

This information is collected when you register, place an order, or contact us.


Payment Information

  • Payment details required to process your order

Note: Payment information is securely processed by trusted third-party payment providers. We do not store your full card details.


Technical & Browsing Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and browsing behavior

This data is collected automatically through cookies and analytics tools.


How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders
  • To communicate with you about orders, updates, or inquiries
  • To provide customer support
  • To personalize your shopping experience
  • To improve our website, services, and product offerings
  • To detect and prevent fraud or unauthorized activities


Sharing of Information

We respect your privacy and do not sell your personal information.

We may share your data only in the following cases:

Service Providers

We may share information with trusted third parties who help us operate our business, such as:

  • Payment processors
  • Delivery and logistics partners
  • IT and website service providers

These parties are required to keep your information secure and confidential.


Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.



Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, loss, or misuse.

However, please note that no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.


Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Analyze website traffic
  • Understand user preferences

You can disable cookies through your browser settings, but some features of the website may not function properly.


Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to your information
  • Request deletion of your data (where applicable)

To make any such requests, please contact us using the details below.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

We recommend reviewing this page periodically.


Contact Us

If you have any questions about our Refund Policy, feel free to contact us:


We are committed to protecting your privacy and ensuring a safe shopping experience at InnerGlow.lk.